AKEOU

Shipping Policy

We approach shipping with the same calm, clarity, and consistency that guide our products.
Every order is prepared and delivered with care to ensure a seamless experience.

Order Processing

Orders are prepared once payment is confirmed.
Most orders are processed within 24 business hours.
During peak seasons, additional time may be required.

Shipping Time

Delivery time begins after dispatch.
Most orders arrive within 7–20 business days, depending on region and carrier.
Delivery timelines may vary naturally by destination.

Shipping Fees

Shipping fees are calculated at checkout.
Costs adjust based on destination and parcel details.
All charges will be displayed before completing your order.

Tracking Information

A tracking link will be sent once your order has shipped.
Please allow 1–3 business days for initial tracking updates.
Carriers may require time for the first scan.

Delivery Issues

If your package is delayed, damaged, or marked as delivered but not received,
please contact us at [email protected] within 24 hours of the delivery update.
Our team will assist you with the next steps.

Customs & Duties

International orders may be subject to customs checks or duties.
Any taxes or fees charged by local authorities are the responsibility of the customer.
Processing times may vary by region.

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